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My client is a global precision
technology company operating at the highest levels of accuracy within the field
of metrology. They provide measurement solutions to the most demanding
applications with a worldwide infrastructure to support their clients.
They are looking for a Metrologist to provide customer metrology support
by training, demonstration, UKAS Official Calibrations, contract measurement,
UKAS test reports, measurement reports, R & R studies, Technical information
generation and the provision of a Helpdesk facility. Principal
Accountabilities:
- To provide sales demonstration guidelines to the sales force to improve
company image and sales figures.
- Preparation of detailed training packages for customers and internal staff
to improve customer support and sales
- To understand and comply with the policies and procedures of both
the company and UKAS laboratory quality systems (ISO 9002/ISO 17025) providing
optimum customer satisfaction and ensuring the UKAS laboratory maintains its
accreditation on a daily basis.
- Liaise with customers for their UKAS calibration, test measurement report,
or contract measurement requirements to optimise company business.
- Calibration of standards to obtain results and provide a chargeable
traceable certificate or report for customers. Verify statements and results
of calibration prior to signing certificates to maintain correct traceability
and the laboratory's accreditation
- Assist in the preparation, review and update of specifications,
calibration instructions and departmental procedures to improve the service
and profitability of the UKAS laboratory.
- Assist in the maintenance and re-commission of the laboratory equipment to
verify correct set up and operation.
- Preparation of supporting technical materials for internal/external use to
increase technical awareness and customer perception.
- Provision and manning of a Helpdesk system to improve customer service,
company profile and efficiency.
- Provision of a customer complaints response service integrated into the
company communication systems
- Preparation of R & R study methods and reports to clarify system
capabilities both internally and externally.
Please email a word version of your cv quoting Ref. no.7g02f together with
comments on your suitability for the role and call any time +44 (0)20 8224 9006.
Ref. no. 7g02f |