The Senior Support Engineer will focus on the design and implementation of network infrastructures. You are a passionate specialist with a heart for network technology. Your technical recommendations consist of solutions that result in video networks that fully meet the wishes and demands of the customer. In addition, pre-sales activities such as drafting quotations and demonstrating the products are part of the job. You are also responsible for training the internal organization.

You will be working on further development of system concepts, within a motivated team of specialists. The drive to accumulate and share knowledge and the will to produce quality are essential for this position.

Profile:

* University degree or higher technical professional level (HBO/WO)
* Assisting the first line organisation with complex projects and projects based on new products or technologies
* Drafting technical proposals, controlling and giving insight in (technical) risks.
* Writing technical notes and FAQs
* Advising and assisting the first line Technical Support Engineers and Sales Engineers with:

* Installation, acceptance, maintenance and error searching
* Product/concept demonstrations
* Integration, installation- and maintenance trainings
* Registering and giving feedback on customer wishes and customer satisfaction

Please email a word version of your cv quoting Ref. No. 7g01b and call any time +44 (0)20 8224 9006

Ref: 7g01b