UK Cambridge Electronics Group Leader - Portable Electronics Consumer Applications, FPGA, PSU

My client is a leading electronics innovation company, they are looking for an IT Support Engineer

There is an 80 workstation network with Microsoft Windows 2003 Server and Exchange 2007. There are also specialised database applications and hardware and software tools for use in a clean room and laboratories.

The company operates two shifts and requires robust IT systems and a flexible and responsive IT team.

Job Purpose:
• Support and maintain the end user, and develop and grow within the IT team;
• Ensure the integrity and security of the corporate network and data stored within is maintained
• Maintain and manage stock ordering and control
• To maintain build quality to the end user computers
• To manage a HelpDesk support system
• Provide 1st line support to the end global end user community spread across multi-national sites
• Manage 3rd party support companies

Key Result Areas
• Plan and implement the corporate HelpDesk system both in the UK and overseas
• Provision of on call /remote troubleshooting to users
• Assist with the support for to two Cambridge sites and a planned manufacturing site.
• Enhance the MS Office capability of users.
• Ensure end user problems are dealt with in a timely manner
• Constantly ensure the security and integrity of the company’s IT

Competencies sought :
• Expert understanding of enterprise level Microsoft software including 2003 Active directory
• Expert understanding of Helpdesk systems
• Expert understanding computer hardware
• Understanding of, IP addressing, routing, and DNS
• Strong communicating ability.
• Personally well-organised and detail oriented.

Please email a word version of your cv quoting Ref. no. 2c02m together with comments on your suitability for the role and call any time +44 (0)20 8224 9006.

Ref. no. 2c02m